The most expensive communication mistake professionals make, by Ruth Oji

A colleague once sent me a project brief that was, by any measure, impressively detailed. Three pages of specifications, timelines broken down by week, deliverables listed with precision. When I asked a clarifying question about the project’s underlying purpose, she seemed surprised. “It’s all in the document,” she said. And it was. Every word was clear, […] The post The most expensive communication mistake professionals make, by Ruth Oji appeared first on Vanguard News .